Operations Manager
Cerese D Jewelry is a burgeoning, designer brand based in Atlanta, GA. We have a huge growth opportunity. Looking for a talented, seasoned operations person to help take us to the next level.
Job Overview
We are seeking a seasoned Operations Manager to streamline our operations across various verticals: raw material sourcing and inventory management, production, assembly, order fulfillment, and team management. The Operations Manager will have a pivotal role in our company, ensuring smooth operations, delivering on our commitment to quality, and meeting customer expectations for timely deliveries.
Key Responsibilities:
Operations Management:
• Understand our industry and business model, foresee growth needs, and implement effective change strategies.
• Collaborate with leadership on project plans for our e-commerce, event, direct-to-consumer, and wholesale channels.
• Establish and optimize budget plans to balance revenue growth and cost savings.
• Develop operational systems, processes, and reports to meet our goals related to revenue, profit, inventory, and team performance.
Supply Chain and Inventory Management:
• Manage the sourcing and procurement of raw materials, ensuring quality, cost-effectiveness, and timely availability.
• Implement inventory management strategies to optimize stock levels for raw materials and finished goods.
Production and Assembly:
• Supervise the production process from inception to completion, ensuring timely manufacturing of products in accordance with quality standards.
• Maintain production schedules that balance production requirements with available resources and capacities.
Order Fulfillment:
• Oversee the process of order picking, packing, and shipping, ensuring efficiency and accuracy.
• Partner with shipping carriers and vendors for timely, cost-effective deliveries.
• Resolve any shipping-related issues promptly to maintain customer satisfaction.
Quality Control:
• Set and enforce quality control standards and processes to ensure that all products meet our stringent quality expectations.
• Review finished products for quality before shipping and address any quality concerns with root cause determination and corrective actions.
Team Management:
• Hire, train, and manage a robust team, setting clear goals and providing regular feedback for performance enhancement.
• Foster a team culture that encourages skill development and high performance.
Requirements:
• Bachelor's degree in business, operations management, or a related field preferred.
• 3-5 years of experience in operations management within a direct-to-consumer, e-commerce environment; jewelry industry experience is a plus.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with a proven ability to work effectively across all levels of an organization.
• Proficient in inventory management systems and shipping software.
• Familiarity with quality control standards and procedures.
• Capable of thriving in a fast-paced, deadline-driven environment.
How to Apply:
Interested applicants are invited to send their resume and cover letter to Jim.Gomes@CereseD.com, stating the job title in the email subject line. We look forward to reviewing your application and exploring the possibility of you joining our vibrant team.