DELAYED PACKAGES

Attention! The United States Postal Service is running slow in areas of the country. We have also seen delays with UPS as well. Some carriers are backed up in certain cities and areas of the county. We understand this is frustrating for you. We know how important it is to receive your merchandise. Please be patient. Keep tracking your package.

https://faq.usps.com/s/article/Delayed-Mail-and-Packages

https://www.ups.com/us/en/help-center/sri/tracking-package-moving.page

Cerese D Jewelry has NO control over these delays. We simply give your package to the shipping carrier you select at checkout. You do have a choice in 2 carriers on our website. USPS Priority Mail or UPS. 

Once your package is shipped and there is a tracking number it is out of our hands. Your package may show activity or it may say it is delayed. Please keep checking the status of the tracking number you were sent via email. 

PLEASE NOTE: SHIPPING COSTS. Cerese D Jewelry offers Free Shipping via USPS Priority Mail only once your order exceeds $100. Selecting any other carrier such as UPS will be at the customers expense. We do not have a Free Shipping cost for using UPS.

WE STRONGLY SUGGEST YOU KEEP THE ROUTE SHIPPING PROTECTION INSURANCE THAT IS ADDED TO YOUR CART AUTOMATICALLY!

 https://help.route.com/hc/en-us/articles/360020122394?flash_digest=6a5c413dca99f6bfb8742ae5e46465b404c55d25

Cerese D Jewelry DOES NOT guarantee delivery or dates of delivery. We must look to the shipping carriers to provide timely service. Because of Covid-19 and other governmental issues delays may be in your area.

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